Contact Information

Thank you for visiting the Forward Energy Group, LLC website. To best evaluate your business needs, please contact us and tell us about your company in order to help us determine if your energy profile will allow us to benefit your business. Our Texas broker registration number is BR 190012

Dallas, Texas
Telephone  :   214 764 1924
Fax             :   214 764 1940

Outage Assistance

Please contact your local distribution company noted on your utility bill to report any power interruptions.

Oncor    -    TXU/Oncor 1-888-313-4747
AEP - AEP Central 1-866-223-8508
- AEP North 1-866-223-8508
TNMP - Texas New Mexico 1-888-866-7456
CPE - CenterPoint Energy    1-800-332-7143
How to contact the Public Utility Commission of Texas informal complaint resolution process: 

Public Utility Commission of Texas
Customer Protection Division
P.O. Box 13326, Austin, Texas 78711-3326

Direct:   512-936-7120
Toll-Free: 888-782-8477
Fax:  512-936-7003


TTY 512-936-7136
Relay Texas (toll-free) 1-800-735-2989

 The complaint should include: complainant’s name, billing and service address, telephone number and email address, name of broker, broker registration number, name of Retail Electric Provider, customer account number and electric service identifier, explanation of facts relevant to the complaint, complainant’s requested resolution, and any documentation that supports the complaint.